Refunds & Exchanges

Refunds & Exchanges

We are happy to refund or exchange your purchase within 14 days should you not be entirely satisfied with your goods.

 Please ensure goods are:

  • Unused/unworn, in the same condition you received it
  • In its original packaging

Please notify AURA EVE ( should you request a refund or exchange within 5 days of the purchase date. Postage and handling costs will not be covered by us for the return or exchange of goods. Please ensure a self-addressed prepaid satchel is enclosed if you wish to exchange an item. AURA EVE is not responsible for packages should they not reach us. Please retain your proof of postage.

For refunds (in line with the above conditions), we are happy to refund your money back.

Return Address:

PO BOX 5948